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Create an account on the “MY Renault” website

To purchase and renew services using a connected computer or smartphone, you must first create a “MY Renault” account.

Using a computer connected to the internet or your smartphone, go to and select your country.

Click “Join” and follow the step-by-step instructions.

Once you have created and activated your account using the email that you received, save your vehicle information in your “MY Renault” account. To do this, please use the information on your vehicle registration certificate to identify the vehicle.

Renewing a service

To renew one of your services upon expiry, access the “Renault CONNECT” tab, then select “My services”.

Then click “Renew” and follow the step-by-step instructions.