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Vehicle loaning and relinquishing
Vehicle loaning and relinquishing
Vehicle lending
Legal information
When you lend your vehicle, you are obliged (see the General Conditions of Sale of
the connected services) to inform the person to whom you are lending your vehicle
that the vehicle will be connected and collecting personal information such as the
vehicle's location.
Data collection
The collection of vehicle data may be temporarily suspended.
To do this, when the vehicle is started and the "Security and Confidentiality" window
is displayed on the centre screen, select "OFF" to suspend data collection.
The services will be disabled, except for the functions that are required or related
to safety such as the automatic emergency call in the event of an accident.
Vehicle relinquishment
When relinquishing the vehicle, you must inform the new buyer that this vehicle is
connected and collects personal data such as the vehicle's location.
Deleting personal data
When the vehicle is relinquished (e.g. resale, purchase), it is essential to delete
all personal information stored within and outside the vehicle.
To do this, reset the on-board system and delete the vehicle from your "My Renault" account.
Resetting the system
To do this, switch on your vehicle's multimedia system.
From the "Vehicle" world
, "Settings", "System", "Resetting options", then "Restore factory settings" (clear data).
![](/sites/default/files/uas/eng/OPEN-R-LINK/img_20007_ccs2_001_1.png)
Note: it is only possible to reset the system from the administrator profile.
Deleting a vehicle from your My Renault account
When relinquishing your vehicle, it is also necessary to delete it from your "My Renault" account.
To do this, log in to your "My Renault" account, select the relevant vehicle in your virtual garage and then click on "Delete
this vehicle" at the bottom of the home page.