Card

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Card

General information

1.
Unlocking the doors and luggage compartment.
2.
Locks all the opening elements.
3.
Locking/unlocking the luggage compartment and, depending on the vehicle, automatic opening/closing of the tailgate.
4.
Switching on the lighting remotely.

The card is used for:

  • locking/unlocking the opening elements (doors, luggage compartment and fuel filler flap);
  • switching on the vehicle lighting remotely;
  • automatic remote opening/closing of the electric windows ELECTRIC WINDOWS.
Tip
Depending on the vehicle, you may have a digital key that offers all the functions of the card. However, if a card has been left inside the vehicle and the doors have been locked with a digital key, all of the card's functions will be inhibited.
For further information, please see the "Digital key" section DIGITAL KEY.

Range

Make sure that the correct battery type is being used, and that the battery is in good condition and inserted correctly. Its service life is approximately two years: replace it when the "Card battery low" message appears on the instrument panel "HANDS-FREE" CARD: BATTERY.

card operating range

This varies according to the surroundings: take care not to accidentally lock or unlock the vehicle by inadvertently pressing the buttons on the card.
Note: if a door or the luggage compartment door is open or not properly shut, the vehicle will not be locked. A beep sounds and the hazard warning lights and side repeaters do not flash.
Tip
If the battery is flat, you can still lock/unlock and start your vehicle LOCKING, UNLOCKING THE OPENING ELEMENTS AND DOORSSTARTING, STOPPING THE ENGINE.

"Remote lighting" function

Press button 4 to switch on the dipped beam headlights and the exterior lighting for approximately 20 seconds. This can be used, for example, to identify the vehicle from a distance when parked in a car park.
Press and hold button 4 for approximately two seconds to switch on the exterior lighting and emit a sound.
Note: press button 4 again to switch off the lighting.
Tip
Recommendations
Avoid leaving the card in hot, cold or humid areas.
Do not keep the card in a place where it could be bent or damaged accidentally, such as in your back pocket.
Tip
Replacement: need for an additional card
If you lose your card or require another, you can obtain one from an approved dealer.
If a card is replaced, it will be necessary to take the vehicle and all its cards to an approved Dealer to initialise the system.
You may use up to four cards per vehicle.
Interference
Interference by factors in the immediate vicinity (external installations or the use of equipment operating on the same frequency as the card) may disrupt its operation.
WARNING
Driver's responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone in your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, activating equipment such as the electric windows or locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.

Fitting a hand strap 7

Slide the rear casing 5 downwards while pressing on area A.
Insert the hand strap into the component 8 and pass the end of the strap through the buckle.
Position the strap at the opening 6 and close the casing.
Note: check that the diameter of the hand strap cord 7 fits the opening 6.

Use

There are three ways to unlock/lock the vehicle:
  • in "hands-free" mode, when approaching and moving away from the vehicle;
  • using the card in remote control mode;
  • by using the digital key as a remote control (depending on the vehicle). For further information, please see the "Digital key" section DIGITAL KEY.
Tip
Do not store the card anywhere it may come into contact with other electronic equipment (computer, phone etc.) as this could hinder its operation.

Deactivating/activating the "hands-free mode"

Depending on the vehicle, you can deactivate/activate unlocking when approaching and locking when moving away from the vehicle.
You can also deactivate/activate the sound signal that is emitted upon locking when moving away from the vehicle VEHICLE SETTINGS PERSONALISATION MENU.
WARNING
Never leave your vehicle with the card inside.
WARNING
Driver's responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone in your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, activating equipment such as the electric windows or locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.

"Hands-free" unlocking when approaching the vehicle

If the card is in the access zone 1 the vehicle will be unlocked. Unlocking is indicated by one flash of the hazard warning lights and the indicator lights.
Tip
Depending on the vehicle, the door mirrors fold in/out automatically when the vehicle is locked/unlocked REAR VIEW.

"Hands-free" locking when moving away from the vehicle

With the card on you and the doors and luggage compartment door closed, move away from the vehicle: it will be locked automatically as soon as you leave the access zone 1.
Note: the distance at which the vehicle locks depends on the surroundings.
To confirm that the vehicle has been locked, the hazard warning lights flash twice and then light up for approximately four seconds accompanied by a beep.
If the card has been within the detection zone 1 for approximately 15 minutes, remote locking is deactivated. To lock the vehicle, press the button 3 on the card.
The vehicle cannot be remotely locked if the card is within the zone 2.

"Hands-free" unlocking by opening the luggage compartment

With the card in the zone 1 and the vehicle locked, press button 4 once to unlock the entire vehicle.
The hazard warning lights flash twice to indicate that the vehicle is unlocked and, depending on the vehicle, the door mirrors automatically fold out.

Special features of the unlocking system

Under certain circumstances, approach unlocking is deactivated:
  • if the vehicle has not been used for eight days;
  • if the card remains close to vehicle zone 2 during approximately five minutes after the vehicle has been unlocked;
  • after several passes in the vicinity of zone 2without the doors having been opened.
Press the luggage compartment door opening button 4 or use the card as a remote control to unlock the vehicle and reactivate "hands-free" mode.

Special features relating to locking in "hands-free" mode

After locking in "hands-free" mode, you have to wait approximately three seconds before being able to unlock the vehicle again. During these three seconds, the door handles can be tried to make sure that the vehicle is locked properly.
Note: if a door or the luggage compartment door is open or not properly shut, the vehicle will not be locked. A beep sounds and the hazard warning lights and side repeaters do not flash.

Using the card as a remote control

Unlocking with the card
Press the button 6. The hazard lights and side repeaters flashonce to confirm that the doors have been unlocked and, on some vehicles, the door mirrors fold out automatically.
Press and hold the button 6 to unlock the vehicle and open the front and rear windows (depending on the vehicle). In the case of a vehicle equipped with a motorised tailgate, press the button once 5 to unlock the vehicle and open the tailgate.
Pressing the button 5 again closes the motorised tailgate but does not lock the vehicle. To lock the vehicle, press the button 3.
Locking using the card
With the doors and luggage compartment door closed, press button 3: the vehicle will be locked.
The hazard warning lights flash twice to indicate that the vehicle is locked and, depending on the vehicle, the door mirrors automatically fold in.
Depending on the vehicle, press and hold button 3 to lock the vehicle and close the front and rear windows.
Note:
  • the maximum distance at which the vehicle locks depends on the surroundings;
  • if a door or the boot is open or not properly shut, locking is not carried out. A beep sounds and the hazard warning lights and side repeaters do not flash.
Tip
The card buttons are deactivated when the engine is running.
After a door is opened and closed while the engine is running, if the card is no longer in zone 2, the "Card not detected" message warns you that the card is no longer in the vehicle. This will, for example, prevent you from driving away after dropping off a passenger who has kept the card on them.
The warning disappears when the card is detected again.

Locking/unlocking the boot only

In the case of a vehicle equipped with a manual (non-motorised) tailgate, press the button 5 to lock/unlock the luggage compartment only.

Deadlocking

If the vehicle is equipped with a deadlocking function, this allows you to lock the opening elements and to prevent the doors from being unlocked using the interior handles (for example, by breaking the window and then trying to open the door from the inside).
WARNING
Never use deadlocking if someone is still inside the vehicle.

To activate deadlocking

Press button 2 twice in quick succession.
The hazard warning lights and side indicator lights give two slow flashes and three quick flashes to confirm locking.
Depending on the vehicle, the door mirrors may fold in automatically when the vehicle is locked REAR VIEW.

To deactivate deadlocking

Press button 1 once.
The hazard warning lights flash once to indicate that the doors have been unlocked.
Tip
Depending on the vehicle, you may have a digital key that offers all the functions of the card. However, if a card has been left inside the vehicle and the doors have been locked with a digital key, all of the card's functions will be inhibited.
For further information, please see the "Digital key" section DIGITAL KEY.

"Hands-free" card: battery

Replacing the battery

When the "Card battery low" message appears on the instrument panel, replace the battery in the card:
  • slide the rear casing 1 downwards while pressing on area A;
  • remove the battery cover 2;
  • remove the battery by pressing on one side and lifting the other;
  • replace it according to the direction and template shown inside the cover.
To refit, proceed in the reverse order then press one of the buttons on the card four times while you are near the vehicle: the next time the vehicle is started, the message will disappear.
Check that the cover is clipped shut.
Note: when replacing the battery, do not touch the electronic circuit or contacts on the card.
Tip
The batteries are available from approved Dealers, and their service life approximately two years. Check that there is no dye on the battery: risk of an incorrect electrical contact.
WARNING
If they need to be replaced, be sure to use the same or equivalent type of battery (consult an Approved Dealer).
WARNING
When replacing:
  • make sure that the batteries are correctly inserted.
Risk of explosion.
  • if the flap does not close correctly, do not use and keep out of reach of children.

Operating faults

If the battery is too weak to ensure correct operation, you will still be able to start and lock/unlock the vehicle LOCKING, UNLOCKING THE OPENING ELEMENTS AND DOORS.
Tip
Do not throw away your used batteries; give them to an organisation responsible for collecting and recycling batteries.
WARNING
Precautions relating to batteries:
  • keep batteries (new or used) out of reach of children;
  • do not swallow batteries;
Risk of chemical burns which may lead to death.
  • if ingested or inserted into any part of the body, consult a doctor as soon as possible.

Renault hands-free card